Cannot get my 3 Spotify Premium months (from AD)

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Cannot get my 3 Spotify Premium months (from AD)

KLVB
Regular

Plan

Free

Country

Italy

Device

Asus Laptop

Operating System

Windows 10
Version

Latest

 

My Question or Issue
I was listening music as always on my laptop and an ad appeared, it said that if I had completed a survey I would have received 3 Spotify Premium months for free. When I clicked on it, I was redirected to a blank page without getting nothing 😕
I've never even tried Premium service and I would to get it for 3 months tbh
What should I do?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Billy-J
Rock Star 24
Rock Star 24

Hey @KLVB, thanks for reaching out to the Community!

I'm sorry to hear this. 

If you clicked this from an ad and didn't see the survey, then I'm afraid there isn't anything to do except wait for another ad that shows the link to the survey again. 

 

Since you haven't tried Premium in the past, you can take advantage of the trial offer. More info on Premium and getting started can be found here

 

Hope this helps!

Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Solution!

Billy-J
Rock Star 24
Rock Star 24

Hey @KLVB, thanks for reaching out to the Community!

I'm sorry to hear this. 

If you clicked this from an ad and didn't see the survey, then I'm afraid there isn't anything to do except wait for another ad that shows the link to the survey again. 

 

Since you haven't tried Premium in the past, you can take advantage of the trial offer. More info on Premium and getting started can be found here

 

Hope this helps!

Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

KLVB
Regular
oh okay, thanks a lot btw
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