Hey @anvil_44,
Thanks for posting in the Community.
Could you share a screenshot of the error message you're receiving?
It's also important to check if you're logged in on the right account. It's possible that you may have a second one. Here is how to check for that.
Keep us posted on how that went,
Cheers!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…