Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
iPhone 13 pro max
My Question or Issue
I've been trying to access Canvas for the longest from my account. At first it seemed like something only accessible to certain users due to beta testing but it's been around for quite a while now and still no luck. My data saver is off and I've done all other pre-requisites that people have mentioned. Please help, the cool visualizers are the only reason I switched to Spotify Premium from other streaming services.
Solved! Go to Solution.
Hey there, thanks for asking in the community.
The canvas feature is not available to 100% of the users in all markets/regions. That might be why you are not able to see it. You can try logging out and in twice in a row to check if that works. Also, make sure your phone is updated.
You can also transfer your library to another account using the steps mentioned here.
Make sure if you have an active subscription to check the article mentioned here. Hope that helps.