Chromecast audio stops after 10 seconds, but Spotify apps think it is still playing

[afchaffee06]

My Issue:  When I try to cast Spotify over my Chromecast audio devices, it stops after 10 seconds.

The exact UX is that no matter what device I try from, Spotify skips past the track I tried to play, then only plays the first 10 seconds of another track later in the playlist.  After 10 seconds, the music/audio cuts out, but Spotify still seems to think it is playing music.  The playback progress bar continues moving as though the song is playing, but there's nothing but silence.

I have tried casting from my Samsung, from the Spotify desktop app on Windows, and from Google Home.  My friends have tried casting from their iPhones and Apple products.

I have unlinked and re-linked my account.  I have "signed-out-everywhere" waited an hour and signed back in again.  I have uninstalled and re-installed the app on my phone and on my desktop.  I have power-cycled all my chrome devices.  I have power cycled my modem, router, switch, wireless access points.  I have checked my firewall settings to ensure that nothing is obstructing Spotify from playing for more than 10 seconds.  I've asked ChatGPT for troubleshooting help, and ChatGPT seems convinced that this is a Spotify problem that I can't do anything to fix.  I've wasted hours and hours of my time trying to get Spotify to play my that I pay a monthly subscription for.

My girlfriend's parents are having the same issue on their phones at their house.  It isn't just me, just my devices, just my account, etc.  This is a Spotify problem.  Please help!

Plan: Premium

Country: USA

Device

Chromecast, Samsung/Android, Apple, Windows

Operating System

Multiple - I've tried on multiple devices, and so have my friends.  This is a Spotify problem, not an issue with any of our devices.

[apesofhove]

Just adding a "me too". Same symptoms (starts playing then silence while the play bar continues to indicate it IS playing) although for me almost secondary to the issue I started chasing down over Christmas, namely the inability to cast to Google Home groups.

[afchaffee06]

Yes, it would be great if the giant, multi-billion-dollar international conglomerate would use some of the money they get from under-paying artists to fix the streaming problems they've created on their platform so that their paying customers can actually listen to the artists we wish they weren't exploiting.  Screwing both sides of that equation seems like an unsustainable business model if they can't even make their tech work.  But hey, what do I know?

I try not to be too cynical, but in 2025 it is pretty clear that the oligarchs who own everything DGAF if wage slaves can listen to music while we row their yachts around from one private island "party" to the next.

This platform worked okish for years with misc (tolerable/workable) issues, but recently they "fixed" something and now we need Pandora or some other more competitive alternative if we want comfort music while we slave for the masters.

[geekdave]

Fixed it by removing the device from my google home app. Followed by holding down the physical button on the chromecast audio until orange light changed to white. Then re added it via google home. Hope this helps others. No more audio cutting out after 10 sec

[Melanie18trash]

Same problem... Audio cut after 10sec!!!