Help Wizard

Step 1


[Community][Other] Credit cards

[Community][Other] Credit cards

Please allow access to the credit cards you have listed under my account.  I would like to remove the credit card you have on file.  You should not have that stored on your servers if I'm not a paying member. 


I have spent an hour trying to figure out how to remove my credit card.  I will never recommend a service that doesn't allow easy access to your own personal information.


There is no justifiable reason for you to make this so difficult.

1 Reply

Hi there @Picoross,


Thank you for reaching out to the Community and for your feedback. We'd like to shed some light onto this,


Your payment details should be removed as soon as you've cancelled your subscription and your account have reverted to our free version.


Let us know if you're still having issues with this once/if you're account is reverted to our free version.


We'll keep an eye out for your reply.



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