Confused

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Confused

rjones019
Casual Listener

Hi there I need some help im on a chrome book that is owned by my school and everytime i log into spotify (keep in mind it is unblocked) i keep getting a notification saying oops something wrong with the playback reload the page and it doesn't help at all i need help.

5 Replies

Bittencourt
Rock Star 21
Rock Star 21

Hi @rjones019!

 

Are you able to reinstall the app?

 

Have you tried using the web player? 

 

Does it work fine in any other school's computers?

 

 

BittencourtRock Star 21
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rjones019
Casual Listener
Yes it works on other laptops but each person only gets one and I use web
browser yes

Bittencourt
Rock Star 21
Rock Star 21

Ok, so please try reinstalling the app and let me know if it works.

 

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

rjones019
Casual Listener
I use the web player as in the site the school removed the ability to
download anything after people were wasting their data like crazy.

Bittencourt
Rock Star 21
Rock Star 21

Ok, so you need to make the web player work properly, right?

 

Have you tried using several browsers?

 

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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