Connect - Autoplay DISABLED, but still ACTIVE

Connect - Autoplay DISABLED, but still ACTIVE

JalapenoMunich

Plan

Premium

Country

Germany

Device

Samsung Galaxy A51, Windows 10 notebook

Operating System

Android 11, Windows 10

My Question or Issue

I'm listening on several Sonos speakers via Connect. Recently, Spotify has started playing other music once the album I listen to has finished - i.e. it's using the Autoplay feature. Problem is: Autoplay is DISABLED on all devices, but it's still being used. How do I fix this? (I've already reinstalled Spotify on all devices.)

 

Reply
298 Replies

rlzed

Well for me the problem doesn't even wait until the end of the album.

This morning, in the car, I put on an album.

First song played. Next it went to some random song that had nothing to do with the album, artist genre, year... anything!

So I manually selected the album's second song.

It played... then... went to some other totally random obscure track that had nothing to do with anything!?

Why can't I even listen to an album!?
Adele would be appalled.

I (we) have put up with so much rubbish from Spotify but this really is a deal breaker.

JalapenoMunich

Spotify have FINALLY said they were going to fix this. It'll take a few more weeks, so we'll have to wait and see, but at least they have finally deigned to talk and listen to us.

 

https://community.spotify.com/t5/Live-Ideas/AutoPlay-Option-to-toggle-Autoplay-on-off-across-all-dev...

 

I'm still extremely salty over how this whole thing has been handled by Spotify, so I don't know yet if I'll come back/stick around. 

sambo2731

I like so many others are hugely frustrated with this recent change. To ask us to vote for something that was already in place until recently is just insulting. 

 

There obviously must be some commercial decision behind all of this but I doubt losing paying customers was part of the plan. I could understand Autoplay being forced on users who are using the service for free but, like others have mentioned, you  shouldn't be forcing this on those paying a monthly subscription. 

 

I use spotify nearly every day connected to a chromecast so when this first started happening I noticed immediately and contacted your support team directly who didn't seem to know what was going on at first but now we know this is a deliberate choice to force music on us we don't want to listen to.

 

Time to cancel my subscription and look for an alternative streaming service I think.

Peter_Pan_7

On my Side, as a French customer, I will give a try to Deezer. The music database looks to be the same more or less some artists or albums, the price is the same but the Web player just stops when the album or the playlist I just chose ON MYSELF ends. Just as cool as was Spotify. And they offer me a three months trial subscription. Just perfect to give it a try! Bye bye Spotify... I hope remaining customers will have their original and respectful web player back soon.

MattSuda

As mentioned by @JalapenoMunich 

 

An update has been posted. An option to disable Autoplay on connected devices will soon be coming to the desktop app first and then the mobile app at a later time. The setting works globally so if you turn Autoplay off in the desktop app for connected devices, it will also be off in the mobile app when playing to connected devices.

 

More info here:

 

https://community.spotify.com/t5/Live-Ideas/AutoPlay-Option-to-toggle-Autoplay-on-off-across-all-dev...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

antipopmonkey
About time. Good announcement, but considering what an incredibly anti-customer move this was in the first place I’ll believe it when I see it. My respect for Spotify has been deeply tainted.

AKARI_LIGHT

For the past few days, the autoplay forcing has been on and off, both in the Windows 11 app and the iPadOS 15.1 app.
Is this a test or are they just messing with us?
In any case, when the forced autoplay in Connect disappears completely, make a statement to that effect.
Otherwise, the disbelief will never subside.

tristanstewart

finally stumbled across a thread that reflects my problem with spotify right now. how did this bug make it into a public release? hopefully the fix rolls out soon because this really ruins my album listening experience.

the auto playlist of similar music is cool and all... but i dont always want it. 

DAFRA

It is our humble ask that we keep the conversation civil and friendly.”

I honestly and humbly ask when Spotify will get some people who are actually listening to music (as opposed to ”consuming” music) in their management teams. Maybe people who actually do listen to music, and use the product, could balance the discussion when ”features” like this are brought to the table. It seems there are only business people making product decisions. Business people should make business decisions, product people should make product decisions.

aipl

Well spoken!

Spotify wants to play music. I want to listen to music. The difference is big. Dollar big...

AndrewPinOz
Thanks for the suggestion about Deezer. I'll keep that in mind. I might soon just go back to listening to my own collection and visiting Bandcamp.
I guess whilst Spotify are dragging their feet fixing this "deliberate bug", I'll look at making playlists that consist of consecutive albums that I want to listen to. But the convenience of spinning up a single album and then having some aural relief is still dead. Spotify remind me a lot of my country's government!

balikye

I listened to a 24 track album, 2 hours 42 min, on the web player and it went to autoplay again. So even the workaround stopped working around?

Incredible

I only came to the message boards because there was that time Spotify removed the specific album length information (like, literally why lol) and us people on the boards were able to bully them into putting it back very quickly. Was hoping bullying would work again but I guess not.

Justintc

Glad to see they're finally listening and implementing change their users want. For anyone wondering why they'd make this by default? Gotta pump those stream numbers up! It's advantageous for Spotify for you to stream more.

joplule

A perfecly good service ruined. Thankfully my subscription ran out today and now with Tidal, never to return.

planet_

I can't believe a team at Spotify came up with this idea, experimented with it, and then shipped it. Yes - now you force people to listen to more music but at the cost of alienating your hardcode listeners. Shame on your PMs and engineers.

Sveinolsvik

Every artist who appears in Autoplay and who is not my artist is blocked!

Peter_Pan_7

@Sveinolsvik, you would blame yourself this way by blocking artists you like. I have canceled my Family subscription and as Spotify notified me, now I am actually a Free listener 🙂 I hope Premium and Family customers will get their free playing experience back soon!

Deezer offered me a first  year subscription for 10 euros/month as a wecome offer. its regular fee of 15 euros/month is a little bit less expensive than the similar offer of 16 euros/month from Spotify. The Web Player is a little different, it works fine and it has a clearer interface and of course, it stops just right when my playlist or the album I chose to play by myself ends. One feature that I will be missing it the Spotify Connect feature  for playing tracks from one place on another  device or to continue a former play session on another device when logging in on that another device. Maybe a similar Connect feature is around there in the Deezer player and I will discover it later. What I appreciate is that I have not to set my playing session as private everytime I start the app or the Web Play like I was forced to with Spotify: this choice is ser forever in Deezer till you change it on your own. Cool.

charizard2021

This bug was resolved for a while but it is happening again, could the team at Spotify fix it properly?

charizard2021

still happening

charizard2021_0-1638837222492.png

 

MattSuda

Hey everyone,

 

A new announcement has been posted in the idea here but I will explain it in more detail below:

 

[AutoPlay] Option to toggle Autoplay on/off across all devices/platforms 

 

In the new Spotify desktop app version 1.1.74 there is a NEW setting to turn OFF autoplay on connected devices and the Web Player. A connected device is a device you play to and control through the Spotify app with the Connect feature. (like a speaker) This setting is currently only available in the desktop app, but it will be coming to the mobile app too in a future update. You can enable / disable it in the desktop app right now and it will work the same in the mobile app for connected devices.

 

The setting acts as a global account setting. Once you enable or disable it in either the desktop app or the mobile app, it will apply to your account and any app you use to play music to connected devices should update to use the same desired setting.

 

This is what the setting looks like in the desktop app: 

 

image.png

 

Note: It can take several minutes for the autoplay setting change to apply to your account and be reflected in the other Spotify apps. One you enable it in one of the Spotify apps, it can take up to 15 minutes to sync the setting to the other Spotify apps.

 

This new desktop app version 1.1.74 is still being rolled out to all users so you might not have it yet.

 

Web Player: This setting when enabled or disabled also applies to the Web Player. The Web Player does not have a settings page and is not technically a connected device, but this setting will also be used to control the behavior of autoplay with the Web Player.

 

Mobile App: This setting is currently only available in the desktop app, but it will be coming to the mobile app too in a future update. It's a global account setting so you can enable or disable autoplay in the desktop app and it will take affect in the mobile app too within several minutes.

 

What is autoplay? When you are listening to an album or playlist with the repeat option turned off, similar music is added to your queue to keep the music going after the album or playlist has finished. This new setting turns that behavior either on or off.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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