Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Please see below the current ongoing issues which are under investigation.
Loading ongoing issues...
I use Spotify on my android smartphone and Spotify Connect on my Playstation 4 and on my Internet Streaming Device Teufel 3sixty. Why does Spotify Connect play hidden songs, which I just "disliked (= hide)" on my smartphone with a click on the "minus"? Reinstalling Spotify on my smartphone and Spotify Connect on my PS4 has not solved the problem. Ist this a bug? On each devise I use the actual Spotify version.
Thx for reply!
Same problem here,
I use Spotify on IOS with a fire tv cube and a Sonos system. When I hide songs (in German ausblenden) Songs are Skipped on may IPhone, but as soon as I stream to another device they are streamed anyway.
So I see the minus in the App, while the song is being played but it keeps on playing.
Especially annoying is that I followed your hint to reinstall the app and reconnect my profile, because now all the songs that I had been hiding in the last half year are visible again. A lot of work lost.
thanks for your reply.
Thanks for reaching out to the Community.
Note that the way that the Hide this song feature works is that it's device and playlist specific. This means that the song will still come up on other playlists and when streaming on another device. The way Connect works is that you use one device as a remote control, but streaming occurs actually on the one, used for playback. That's the reason why you're hearing hidden songs over connect.
It seems however that other Spotify users mentioned they'd like to see the feature to hide songs synch across devices and posted an idea. You can add your support there by up-voting the idea. We'll inform on any developments there, if there are any. So make sure to subscribe, if you haven’t already.
Hope this is helpful but don't hesitate to let us know if you have any further questions!
When I review a playlist before playing it and I hide songs I don't want to hear, why do they still play?
I'd argue that Spotify's "hide" feature isn't very useful if it's keyed to the device and playlist, not to the individual user, and if it doesn't take effect immediately after being activated.
Thanks for reaching out here in the Community.
Keep in mind that when you're using Connect, the streaming occurs on the device that's being used for playback and this could be the reason why you're still listening to the songs you've hidden on your main device.
We really appreciate you taking the time to share your feedback with us, and will make sure to pass it on to the right folks as we always strive to improve our users' experience.
If anything else comes up, the Community will be here.
This answer sounds to me like this a choice driven by revenue. Technically this should not be an issue to resolve.
You tell us to upvote this excellent idea but the idea is closed, why?
If I don't like a song I won't listen to it, on any device.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…