Help Wizard

Step 1

NEXT STEP

Connection instability with Smart TV

Connection instability with Smart TV

I hve 2 smart TV LG and Samsung both connected to same wifi.

Wifi and spotify works well with PC, tablets and phones, but with Smart TV spotify continuously tells there are connection problems and ask fo checking in www.spotify.com/hel the availability of the service.

 

But it happens only with smart TV no issues at all with other devices

 

Anybody can help?

Reply
4 Replies

Hey @mikmik1970, Welcome to the community! 🙂

 

How strong is your TV's WiFi connection? Also, how far is your TV approximately from a WiFi router?

Thanks for your question. 300 Mb and router is at 2 m distance.All other devices connect perfectly from any zono of the house. Problems ony with Smart TV's

Thanks for your question. 300 Mb and router is at 2 m distance.All other devices connect perfectly from any zono of the house. Problems ony with Smart TV's

@mikmik1970

 

Okay, may I ask for your make, model and year of the TV? 

Suggested posts