Help Wizard

Step 1


Connection to the device

Connection to the device






LG V30+

Operating System

Android 8.0.0. 


My Question or Issue

I use Spotify at my phone LG to start the playlist on the other device (AV-Player Pioneer VSX-933) . If I start watching some video on my phone at the same time (for example on the Facebook), Spotify stop playing the playlist on the AV-player and start playing it on the phone. It appeared 1 week ago.

1 Reply

Hey @Gusevdrew.


Thanks for reaching out to us about this.


Just to confirm, is the issue that, when you switch media on your phone from Spotify to a video (e.g. on Facebook), the playback switches from your AV player to your phone? 


Could you also let us know if you use the Pioneer Remote app when controlling playback?


Once we have that info, we'll be able to look into this further.


Thanks! We'll be looking out for your reply.

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