I am really sorry you feel that way. Trust me, the whole community is here to help you and we all do our best.
But if you still have a problem and nothing had helped you, I would encourage you to contact support so they can help you. The form will allow you to use an email of your choosing for correspondence.
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets support is currently handling.
Have a nice day 🙂