Help Wizard

Step 1


[Desktop][Other] Get some control over keeping the sound at a uniform volume!

[Desktop][Other] Get some control over keeping the sound at a uniform volume!

I understand having commercials and have no problem with that... BUT... you have an excessive difference in volume when a commercial comes on. It is way, way too loud and out of line and obnoxious! Even from one song to another sometimes is way too uneven in volume. Other sites don't do this. Accuradio is way more professional with this and so is Amazon Music.


When it is so obnoxious and excessive we just mute your site until the commercial is over. So if everyone is doing this they are not listening to your ads. I think your sponsors would be interested in knowing this and that they are wasting their money. Please fix this!

1 Reply

Hey @user-removed,

Thanks for posting in the Community! We've moved your post to this help board because it doesn't qualify as a valid idea. 

We get that you're disturbed by a loud volume ad, while listening on our free Spotify experience. We have a thread right here with a top answer that you might want to follow and leave your valuable report/feedback info regarding all loud volume ads which disturbed your listening sessions. Our moderators monitor this thread on a regular basis and make sure to pass all the correctly summitted reports to the right folks, who can investigate the ads in question and make corrections if possible.

Hope you find this useful. Keep us posted if you have any other questions.

Kiril Moderator
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