Discover weekly not appearing

Reply

Discover weekly not appearing

Gheet_Backside
Casual Listener

Plan

Free

Country

 Colombia

Device

Desktop and android (Moto g5s)

Operating System

Android, windows 10

 

My Question or Issue

When I try to request my discover weekly playlist, the error in the image happens (translates into ''we're sorry. something went wrong''), when will my discover weekly playlist appear?

Screenshot_20181104-215527.png
3 Replies

Guido
Spotify Legend

Hey @Gheet_Backside.

 

Thanks for getting in touch!

 

It seems like something went wrong indeed. Could you try a quick reinstallation to see if this solves the issue? You can read here how to do this.

 

If that doesn't help, could you try it with a different account? For example from a friend or family member. That way we can find out if the issue is account related.

 

Hope it does the trick 🙂 Let us know if we can help you further.

 

Have a nice day!

Gheet_Backside
Casual Listener

Yeah, thanks for the support, the problem is fixed and the discover weekly now appears 🙂

Jemi
Spotify Legend

Hey @Gheet_Backside

 

Great to hear it worked out for you. Let us know if there's anything else, or create a new thread if you encounter anything new 🙂

 

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