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Download music on samsung active watch.

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Download music on samsung active watch.

Everytime I want to listen to music offline I need to download my music again on my watch. It seems the music been erease everytime. Does anybody know the cause?

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Hey @Maudelhv.

 

Thanks for reaching out to us about this.

 

Do you mind reinstalling the app on your Galaxy Watch and letting us know if that works?

 

If not, get back to us and we'll see what we can suggest next 😉

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Marked as solution

Hey @Maudelhv.

 

Thanks for reaching out to us about this.

 

Do you mind reinstalling the app on your Galaxy Watch and letting us know if that works?

 

If not, get back to us and we'll see what we can suggest next 😉

Using the watch in standalone mode really doesn't work as one might assume. I had similar issues with standalone mode set to "on". It wasn't until I tried "Offline" mode that the watch/app would work properly as a standalone while at the gym or on a run. I hope this helps!

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