Spotify Community

Bubbadad55 · 2021-12-15

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

MafeG · 2021-12-16

Hi @Bubbadad55,

Thank you for reaching out to the Community.

For what you mention, it seems like you and your partner are accessing the same account. Keep in mind that in group subscriptions, each member must have their own personal account, which is linked to the owner of the plan.

In this article you can find all the information to check the subscription and make sure the other person's account is properly linked.

Let us know if you have any questions.

MafeGModerator

Help others find this answer and click "Accept as Solution".

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View solution in original post

MafeG · 2021-12-16

Hi @Bubbadad55,

Thank you for reaching out to the Community.

For what you mention, it seems like you and your partner are accessing the same account. Keep in mind that in group subscriptions, each member must have their own personal account, which is linked to the owner of the plan.

In this article you can find all the information to check the subscription and make sure the other person's account is properly linked.

Let us know if you have any questions.

MafeGModerator

Help others find this answer and click "Accept as Solution".

If you appreciate an answer, maybe give it a Like.

Are you new to the Community? Take a moment to introduce yourself!

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