Email links dont work

[Ashleymx]

I've only clicked the links in Spotify emails a few times but they never do what I expect.  Today I got the promo email for the new Pearl Jam album Sirens.  All 4 links in the email take me to a generic Spotify page suggesting I get spotify but  I have it and its logged in.  There is no sign of the Album when I search Spotify either?

[Peter__]

Just had a quick dig for you, is this it?

Peter

[Ashleymx]

Yes thanks.  I actually found it just then too.  I thought it was an album but its just a single.  My real issue though is the links not going anywhere in the promo emails they send out? 

[Peter__]

Yeah I have seen a few reports of this lately, don't worry I'm currently in the process of gathering details and making the Spotify team aware of this 😉 

Peter

[Richard]

Hey,

Could you copy the exact email you're having trouble with into this thread so we can take a look?

We can then pass it onto the notifications team.

Thanks!

[jaknudsen]

Hi, here's the e-mail content:

Hei, Jan Andreas! A Song for Arthur's Day E.P. av The Waterboys er nå tilgjengelig på Spotify!

Lytt nå

Sendt til jaknudsen@gmail.com. Deaktiver varsling Spotify Ltd. 30 Great Pulteney Street, London W1F 9NN, Storbritannia

[Richard]

Thanks!

The links all take me to the track page in Spotify. For you, they're just going to spotify.com - is that right?

[Peter__]

Would you guys be able to check your flash player is up to date? 

Got similar reports that said updating flash fixed the issue. 

Peter

[Joe]

@Peter__ Do those links work for you? They open my client which returns "link not found". I can't think this has anything to do with Flash?

[Peter__]

Yeah, the link above redirects to:

http://open.spotify.com/album/7bsVy3KNWr90odwWV3t0iB?username=jaknudsen&template_name=notify_new_alb...

for me and it opens in the client. 

Peter

[jaknudsen]

Hi again,

the links now open the song in the web player. I haven't done any changes to mye Flash configuration.

[Richard]

Strange.

Let us know if you spot any other weird behaviour in our emails!