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Empty playlist on WD TV Live Hub with firmware 3.08.14

Empty playlist on WD TV Live Hub with firmware 3.08.14

I have empty playlists on this device.  This has been an intermittent problem for several months.  Spotify work fine on other devices, Ipad, Iphone.  In the past device reset and/or reset online service accounts would fix the problem.  That method no longer works.  Any help wouldbe appreciated.

Thanks.

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