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My Question or Issue
When I start the app and play a song, after 30-90 seconds the app seems to crash the whole OS and the stick reboots. This started several weeks ago, I don't know if it started to happen after an update. This renders the app useless for me.
Device
Amazon Fire TV Stick Gen 2
Operating System
Fire OS 5.2.7.1 (646581820) - up to date as of time of writing
3.19/5.94 GB available
Spotify App v1.18.0
Plan
Premium
Country
Germany
Same issue here... not sure since I have the most up to date OS. I even reinstalled the app.
Nice to hear I'm not the only one 😄 The weird thing is that the new YouTube app for instance runs perfectly fine, and I thinl the hardware has a much harder time running video encoding... So I think we can rule faulty hardware out. But you never know lol. I hope Spotify can fix this problem soon.
I am facing the exact same issue that you have mentioned. I contacted Amazon support for this around 3 months back, they told me that this was because of an unstable Spotify app. 3 months have passed & still no update of the Spotify app that addresses this issue.
Hello Bella,
thank you for your answer.
I'm already using the Spotify Connect app. There is no other Spotify app available for the Fire TV Stick.
And I'm not gonna use a third-party MP3 recorder service (does that even comply with Spotifys TOS?). That's not what I'm paying for. I'm paying for easy music *streaming* and the Spotify company fails to deliver it's service for it's supported devices.
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