Frequent glitches with Podcasts

[padfoots_bane]

Plan

Premium for Students

Country

New Zealand

Device

Samsung Galaxy A21s

My Question or Issue

Heya, 

For quite some time now, I've been having intermittent issues with Spotify. Every couple of days (or weeks if I'm lucky) something seems to go wrong. The main recurring issue I have is that when I click on a podcast, there will be no episodes, just the phrase "There are no episodes available for this podcast. Please check later." This will happen to just about all of the podcasts I listen to at the same time. I also won't be able to open either Your Episodes or New Episodes, they both just show loading signs but never actually load. 

At the same time, a couple of other things also go wrong. These are usually that I won't be able to download albums (will click the download button and nothing happens) or save them to my library. I frequently also will be unable to open playlists that I don't already have downloaded. I've had other frustrating issues too, but these are the main ones. 

The main solution I've been trying has been clean reinstalls. These usually only fix it temporarily however, with no real pattern to how long it will be until it crashes again. (For example, it lasted three weeks with no issue, and then I had to clean reinstall twice in one day). Would love any advice on solutions to this!

[Ch3rry_]

 En mi cuenta de Spotify tampoco puedo escuchar algún podcast, pero sólo pasa con la aplicación, en la versión web y pc si aparece. Mi celular cuenta con el espacio suficiente para que la aplicación funcione de maravilla pero no es así. Porfavor me gustaría que arreglaran eso 

[Ch3rry_]

Yo ya intenté creando otra cuenta y nada. Incluso usé otro celular y los celulares de mis amigos pero el problema sigue

[Pigalvaro773202]

I am also going through the exact same issue , web player and everything works with podcasts,  but the exact issue of only podcasts not showing up after clean install , cache clear , all permissions,  force stop , and canceling plans. This has been a ongoing issue since the last update and I cannot find a solution 

[Dessi]

Hey folks,

Thanks for the information you've provided so far!

In order for us to pass this on to the relevant team for further investigation, we'd need a bit more details, so can you check @MihailY's post and send us anything you might have missed, for example the make, model, OS version and Spotify version of the device this occurs on? That would be very much appreciated! ✌️

We'll be on the lookout for your responses.

[gelatinization]

Plan: Free, Premium

Country: Norway

Device: Samsung Galaxy S20 Ultra, Android 13

App Version: 8.9.96.476, though the problem has been an issue during multiple earlier versions

Issue:

Podcasts show "There are no available episodes for this podcast. Please check later". This happens at both accounts that I have tried on my device. I can access the episodes individually through search or playlists, but it is incredibly inconvenient as I do not know the episode chronology. The issue does not appear on my computer.

[effany]

 I'm having the similar issue where all the Episodes of all shows are not loading at all. 

I've tried clean installation several times and it doesn't help. 

The webbrowser are working as expected. 

[OttoRolloff]

It doesn't work.
I cleaned everything, reinstalled, powered it on and off, but the lists no longer appear.

[Basuco]

When going to my library to select any podcast to listen to I always get the message:

"There no episodes available for tjis podcast.

Come back later" 

And no matter what, it will always show this message despite of unistalling and reinstalling the app, clean cache, data, login in and out using other accounts... 

When I use it on tv or website it works fine but for mobile/tablet the issue remains. 

I Don't know what else I could try, I got the last version too and nothing seems to be working. 

Country

Colombia 

Device

(Xiaomi note 13 pro 5g)

Operating System

(Android)

[Vikram9]

I'm also facing the same problem. Its working fine on pc but not on the phone. I think i have to transfer all my podcast from spotify to google podcast

[Dessi]

Hey folks,

Thanks for reaching out!

We just wanted to double-check if you've tested out all of the suggestions in this reply? In case you have and you still encounter this issue, it'd be great if you can send us the following info:

• Make and model of the affected device and its OS version.
• The Spotify version you're currently running. Steps on how to find it here.
• A couple of examples of affected podcasts.

We'll be on the lookout for your reply.

[Davudt100]

I have a similar issue. Free plan. Using Android. All worked OK till a few days ago. Now, for all my save podcasts I get the message "there are no available episodes for this podcast. Please check later" 

[Blueberrycookies]

I also have the same issue.

[MihailY]

Hey folks,

We've merged your comments into this thread so we can keep better track of the reports coming in.

Anyone still experiencing this, please send us the info requested by @Dessi above and we'll make sure to forward it to our tech team.

Cheers,

[Shnurre]

I have the same issue and it seems like it started today with new spotify update. I attempted clear reinstall and other solution proposed here, nothing works.

The issue seems to be user and device specific (that is if I change user on the same device I can see episodes, if I open spotify on desktop with the same user I see episodes). I see no episodes for any podcasts it seems, including the ones downloaded to my library (I know they are downloaded, but they don't appear there)
Providing information required by @Dessi:
1. The affected device is xiaomi redmi 9 pro, the OS is MIUI 12.0.4.0
2. Spotify version is 9.0.44.478

3. It seems to be the issue for all podcasts, but a couple specific examples are Money Stuff: The Podcast and The Bill Simmons Podcast

[AlejaR]

Hey there folks,

Thanks for all your replies here and welcome.

@Shnurre, thanks for the info you posted here. In this case, it'd be really helpful if you send us a video recording of this issue. You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

@Blueberrycookies, @Davudt100, @Vikram9, @Basuco, since your replies are a little bit more recent, we'd like to check, does this still happen to you? If yes, it'd be great if you could send us the info we've mentioned previously, so we can pass it onto our tech team. If you haven't yet, please send us:

• The make/model and OS of the affected devices.
• The exact Spotify version you're running there.
• All the troubleshooting steps you've tried so far.
• Did you notice if this started to happen after a specific event such as an OS update?
• A video recording of this issue. As mentioned above, you can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public.

Keep us in the loop!