Galaxy Watch3, cannot login

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Galaxy Watch3, cannot login

Lorenzo79pg
Casual Listener

Plan

Premium

Country

Italy

Device

Iphone 6 and iphone X \ Galaxy watch3

 

For the login I have 2 choices:

- Pair on Phone

- Spotify

 

Whatever option you choose, the result is the same,

It comes the following message:

You are now streaming on your watch

Listen to your music over wifi without your phone

And nothing happen.

 

I ve already tried many times to install back the app, both on iphone and galaxy watch 3.

 

2 Replies

Ivan
Spotify Legend

Hey there @Lorenzo79pg

 

Thanks for posting - we’re here to help!

 

We're currently investigating a similar issue occurring on Galaxy Active 2. In case reinstalling the app didn't do the trick you can check out this Ongoing Issue and add your vote by clicking on the +VOTE button. Make sure you follow the steps under Status Update as well. 

 

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any questions.  

Lorenzo79pg
Casual Listener

still not working. and by the post of other users, i m not the only one. ios paired with galaxy watch, spotify app doesn't work.

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