Announcements

Help Wizard

Step 1

NEXT STEP

Gift e-card not recieved by recipient but payment taken.

Gift e-card not recieved by recipient but payment taken.

During my payment screen I got a 502 bad gateway, refreshed the page and it said it had gone through, I have also had a payment reciept from PayPal and an email from Spotify confirming my purchase and giving me the link to redeem my code (which obviously I don't want to do as I was buying for someone else) but no actual code for me to redeem.. Any help much appreciated. I would go through the onlinecontact form but there are no relevant categories to place my querie under..

Reply
1 Reply

Left a reply on your other topic.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random