Help Wizard

Step 1


Giftcard PIN code is Unreadable

Giftcard PIN code is Unreadable

Plan: Premium, 12Months

Country: Canada

Device: I Phone XR


My Question or Issue

I have just bought a 12 month gift card for Spotify premium and the gift cards back pin got scratched and became unreadable for the first half of the PIN. I need assistance to see if there is anyway to retrieve the PIN code. I have the card# and on my receipt it shows that it is activated.

Please someone help me as I really hope I didn't waste a lot of money. 

1 Reply

Hi @RahulNeedsHelp,


Thanks for posting in the Spotify Community!


I recommend contacting Customer Support; they’ll take a look and do their best to help with redeeming your gift card.


You can get in touch with them via their contact form, provided in this support article under the “Not working?” heading.


Let me know if you have any other questions, and have a good day!

AdamDamSpotify Star
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