Announcements

Google Home Mini Not Playing By Song

Google Home Mini Not Playing By Song

SolarSuperman

My Google Home Mini recently stopped playing individual tracks by audio command. It will play by album or artist, but when I tell it to play a specific song—e.g. “Play Yesterday by The Beatles—it comes up with the “Something went wrong” error message.


I’ve tried restarting the device and unlinking/relinking my (premium) Spotify account.  It used to play songs by audio command without issue. This started about two days ago. 

Plan

Premium

Country

USA

Device

Google Home Mini

 

Reply
5 Replies

MafeG

Hi @SolarSuperman,

 

Welcome to the Community and thank you for posting! 

 

If you're having issues with the voice commands, there are a few things we can try here:

  • Remove Spotify and Google Home apps, then reinstall them.
  • Restart your router and Google Home.
  • Unlink your Home Mini from your Google account and set them up again.

Let us know how this goes.

MafeGModerator
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MC3D5551

Hello , for the past four days when I request a song through google home it repeats the request and says sure playing on spotify then says sorry something went wrong , when you are ready give it another try, I am a premium subscriber and have deleted both apps with no luck , it will play my playlists but not specific song requests , I tried another music service and it works fine , just wondering if there is anything I am missing.

mcelduffjames

+1 I'm also having this problem. Have you found a solution?

MC3D5551

No luck , I was told to do a clean install of both Google and spotify, 

 https://t.co/HHhCfHwamD

MafeG

Hi folks,

 

@MC3D5551 We've merged your thread with this one to keep all reports unified. 

 

Please check the troubleshooting steps that I shared on my previous post and let us know if the issue persists after performing them. 

 

It's also worth making sure that your Google Home doesn't have any pending firmware updates. 

 

We'll be on the lookout.

MafeGModerator
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