I'm on a Chromebook and using the free version. Whenever I use Spotify, either the app or the web player, it only shows the first few songs in my playlists, and then everything below is white. When listening to a song in the white, the green shows, but other than that, it's complete guess work as to what I choose to listen to. Is there any way for me to fix this?
Attached is a screenshot of the web player and the issue at hand.
Solved! Go to Solution.
Hey there @knowyourparadox,
Thanks for reaching out - we’re here to help!
We suggest running a clean reinstall of the Spotify app on your device as this will get you the latest app version. Check out the steps here on how to do this.
Make sure you also try opening the web player in a private/incognito window to avoid any cache issues.
If that doesn't help, try logging in to your Spotify account on a different device to check if you observe the same.
Keep us posted! We'll be happy to lend a hand if you need more help.