Hi, Spotify is not letting me download songs,

[#1]

It says that i'ved reached the limit of devices, but i don't know how to erase them all, plus i already singed out of 3 devices, and it still doesn't let me download, can someone help me please?

[Bittencourt]

Hi there, and welcome to the Community!

You probably have downloaded music on an older device. If you have access to it, you can remove the downloads either from the Spotify app (Settings > Remove all downloads) or by clearing the app's cache and data.

In case you no longer have access to one of these older devices, where you had downloaded music, you can instead get in touch with the folks over at Customer Support who'll be able to remove them remotely.

Let me know how it goes!