How can I stop getting in-app recommendations?

[johnwastle]

I've attached an example of some Direct marketing sent my way.

How can I stop it?

Plan

Premium

Country

UK

Device

IPhone 12

Operating System

iOS 17.1

[johnwastle]

Hey folks!

Just a follow-up here 🙂

Regarding the in-app messages with a 'Sponsored Recommendation' tag:

You’ll see them for artists you follow or listen to a lot and they will only appear when you first navigate to Home. They won’t interrupt your music listening experience. 

Opting out of them is possible for Premium subscribers. To do so -  tap on What's this? the next time you receive a notification. From there you can stop them from showing for the artist you've received the notification from, or stop them showing altogether. 
 
Regarding the in-app concert recommendations:

It is not possible to turn off in-app concert recommendations (or any other in-app messages in general), unlike email and push notifications which are sent outside of the app and can be turned off. We're making improvements on this matter.

Hope this clears things up!

[Jokerboy777]

Happens to me all the time when mine are always off as well. There used to be a way to long press it and discard it permanently while it’s being pressed there was an inside option to discard. That worked for me with those ones you’re experiencing.

Each update more **bleep** shows up  and now it’s this lovely banners instead, You could try shutting off any followers or people you follow if you haven’t. It worked for me for a couple weeks at least with the annoying intrusive concert banners,  Beyond aggravating. I feel your pain.

[gB3organ]

"Personalized Recommendations based upon your browsing listening history (Not ads). Right now there's no way we can turn them off"

https://support.spotify.com/us/artists/article/concerts-and-festivals/  clearly shows that Spotify has agreements in place with the major ticketing agencies to "show concerts and send recommendation emails to fans based on where they live, who they follow, and who they listen to."

Spotify's own documentation is showing that they're engaged in advertising for premium users. Therefore the statement "Not ads" is completely misleading on Spotify's side.

Spotify - Once again, please stop this. I am losing trust and patience and and am seriously considering getting my family off Spotify as I don't want my kids to receive advertising when they use the spotify apps.

[Metard79]

Spotify does not care about its premium customers. I’ve taken this to support Ike three times and I keep getting ghosted by the support agents.

[fivezeroone]

Please let me disable these ads. It's getting really annoying.

[STOPSHOWINGMEADS]

This is such issue. I pay to not see ads. Spotify continues to show me ads, and I don't care they call them something different, they are advertisements. How do I disable these?

[Metard79]

 

[Metard79]

 

[Metard79]

Spotify support is a joke.

cancel your subscriptions until Spotify proves they care about us. Don’t give them anymore money. Choke them financially. Make them serve their customers properly.

[reynoldsbd]

Same experience here - I am being pushed "sponsored recommendations" in the iOS app even after opting out of tailored ads as described above.

App version 8.9.38.455

[rmb62470]

@Metard79 "...the words you're using to communicate are making me uncomfortable."

You used the word "lying". That's one word, and hardly should make anyone over 5 years old feel uncomfortable. (Add to that, why did this person feel the need to write "to communicate"? I mean, what the **bleep** else are words used for? It kind of goes without saying.)

I don't know how some people don't feel embarrassed about being soooo fragile. But then again, chances are the person is just lying in order to avoid the topic at hand.

[aalleexx75400]

it’s just f*clking ugly having the live events show under earth the song instead of the lyrics with the colour that matches the album it looks horrendous seeing “about the artist” or live events. can we just put it UNDERNEATH the lyrics?

[bricostello]

Just putting this sarcastic spoof back out there so I can get a screenshot of it existing before it gets removed again.  

[bricostello]

Because seriously, how weak is your argument when you have to remove a humorous post?  Pretty weak.

"I must have hit pretty close to the mark to get her all riled up like that, huh, kid?" -Han Solo

[disc_count]

That's a cut and paste response. They used it when I contacted them as well.

...then I actually unleashed with the language 😆

[Metard79]

It’s so weird that EVERY tech company is actively trying to destroy itself right now. 

Spotify forcing ads onto premium customers

Apple charging more for subscriptions just for using Apple products 

Instagram and Google both forcing AI onto their search results…

are you all stupid?

[C1L0]

“Perosnalized recommendations, not ads” *eye roll*

This is definitely an interesting bit of context Metard, thanks for sharing. 
Whats so odd about this whole thing is that the app literally says these kinds of ads WILL go away, they WILL be hidden (“Got it. You won’t see these for any artists.”), there are options to hide these ads indefinitely (or at least for 90 days), in-app notification settings, etc, and yet the ads resurface regardless of those stops.

[Néstor]

Years and years with Spotify and this is how it ends, cancelling family account until this is solved.

ggs

[aalleexx75400]

Instead of solving it they’ve added ANOTHER live events feature every time I go on the artists page despite clicking the x every time, it reappears when I next go on. This is next level desperation from spotify, why do they want the sales that bad? 

Leave this to the live events companies and stick to providing an efficient streaming service that puts paying customers first instead of trying to pester us with these things that a lot of us do not care about. 

[gB3organ]

Have a look at https://artists.spotify.com/live-events and see what Spotify is saying to the artists and record companies. It's pure revenue generation for record companies and ticketing agencies. See some quotes below from this page as a tldr

"Every event that's listed on Spotify could be shared with fans as a personalized concert recommendation - a little extra boost can go a long way." - aka Spotify will push out popup ads to users it thinks will click on them, but will play word games to avoid using the word advertising so they can still sell the supposed ad-free Premium service.

"We’ve partnered with concert & festival ticketing companies around the world to automatically list your shows on Spotify:" - aka this is a business deal aimed at making money

Here's a case study of how we did it - we put advertising popups to all users.

Lastly

"Ticket sales from Spotify have more than tripled year over year, and we’re just getting started." - In other words there is no way in a million years that a bunch of disgruntled premium users are going to stop us pushing ads on them

[gB3organ]

The more I look the more I realize there's an entire revenue stream based upon advertising to premium subscribers. See https://infocus.byspotify.com/ for more information.

Sadly, we're the commodity now. But I wish Spotify would be honest with their users instead of saying the stock phrase "They're not ads, they're recommendations"

I don't believe there's anything anyone on this forum will do, and based upon what I see Spotify will keep cranking the revenue generation machine and push more and more ads to their premium subscribers.

For that reason I think I'm done with Spotify. Sad day 😞