How to get Spotify to stop randomly skipping songs?

[chocbox]

On mobile: Android phone, I have a playlist with like 70 songs in it that I play offline in shuffle. When i pause a song and then come back to spotify, it will have skipped through 2 songs of the playlist when i load the app again. This issue is kind of frustrating to me, is there any way to prevent/fix it?

[Dian]

Hey @chocbox,

Thanks for posting in the Community.

The described experience could have various reasons. It'd be best to start the troubleshooting with a clean reinstall of the app as described here. If this brings no results it's important to narrow the reasons down through trying to reproduce the experience with a different account on the same device and with your account on a different device. If this brings no different results, it'd be possible for the reason to be dependent on some Android settings on your phone. Could you check the background/memory optimization settings on your device and make sure Spotify is set as an exception there?

Let us know how those steps went for you,

Cheers!