Announcements

Help Wizard

Step 1

NEXT STEP

How to report songs playing wrong track or skipping

How to report songs playing wrong track or skipping

I have a few songs that are in playlists that do not actually play the listed track. Example: Beastie Boys (artist), Licensed to Ill (album), Paul Revere (track/song), does not play that song, instead it's some other random song by another artist (I am not sure who)

Also have some that skip constantly (will play a couple seconds of the song, then skip several seconds of the song & play a few seconds, then skip several seconds, etc)

Example, Beastie Boys (artist), Licensed to Ill (album), Girls (track/song)

 

I have not found a way in the Windows PC app to report such issues. How can I go about reporting issues like that?

Reply
1 Reply

Hey @DjGhettoSteve,

 

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

 

In there you'll find 'I want to report a broken song or wrong song information'.
 
Hope it helps. 🙂
osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts