I am traveling and Spotify doesn't connect to the internet

I am traveling and Spotify doesn't connect to the internet

I have Spotify premiuma and really good WiFi connection, but my Spotify won't connect to it so I can't use it. How can I fix it?
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1 Reply

Dian

Hey there,

 

Thanks for posting in the Community.

 

Could you share more device related information like brand/model and operating system?

 

Does the app work, when you connect to a mobile data network?

 

Also post a screenshot of what exactly is going on when you try to connect to a WiFi network.

 

Keep us posted,

 

Cheers!

DianModerator
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