Help Wizard

Step 1


I can't find my music list

I can't find my music list

Several days ago that a list of music that I used to listen to more than 5 followers has disappeared is the first time this happens to me having more than two years with Spotify. 

I have a premium account and I would like you to help me find my music list with the name Pop Music in English. I hope you can help me because even in the deleted list does not appear.


Lina Suee Medina Sakata 






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue


1 Reply

Hey @Linasuee.


Thanks for getting in touch!


Perhaps you have a second account you did not know about. It's very easy to create an account with us, for example with Facebook. Because if you delete a playlist, it should be in your Delete Playlists. Only if it's a playlist you created however.


Take a look at this page which explains how you can find any other account you might have. Hopefully you will find the playlist.


Let us know if you have further questions.


Have a nice day.

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