Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


I can't share music in instagram stories


I can't share music in instagram stories






Huawuei P20 Lite

Operating System



My Question or Issue

When I try to share some song I don't see the Instagram Stories opcion, can you help me?

I already vinculated mi account with facebook. 

235 Replies

I have the same problem on my p30 and i have the lastest version of Both apps please help, please fix the problem

This works for me! Thank you so much!

This works for me in android 4.4.2! Thanks!! The problem was the old account of instagram!

I cant share, ı have only "Direct"

Have Xiaomi Redmi Note 7

Help me, pls.

Hi, i have the same issue as well..

Model: xiaomi mix 3

Spotify ver:

Instagram ver:


Appreciate with your help!

i also can't share to my insta stories, my devices Xiaomi Mi5.

Model: Xiaomi Mi6



This also works for me and from this I can only assume that problem exists within Instagram, not just Spotify.  Older instagram accounts (like mine) face problems like unable to share posts to stories, unable to use the polling or voting feature, etc. That being said, they should still resolve this bug soon. 

It' almost been a year and nothing changed. Is it that hard 😞

I still can't share music to instagram stories even though the most recent version of both applications are installed. 


Device: Realme 3 Pro RMX1851

Spotify: Version

Instagram: Version



I deleted and reinstalled both Instagram and Spotify. I already see the option tonshare in stories but when I tapped on this option, nothing happened, Instagram hasn't been opened and no error message popped up.

My instagram version:


Device: Honor 9

The "same" happened to me: my Instagram get updated and now I can't share songs as Instagram Stories as well.

Don't know what happened but it's back now...


Well, I've already changed my mobile, now I have a Samsung Galaxy M30, and I can't share music on Stories um Instagram yet.
I remember I had the same problem with Google Music, and this was one reason to use Spotify instead of those other music service.
Maybe I should give up Spotify too. Whatta shame!

Worked for me. Thanks!

Hi, I've got the same problem.

My Phone Huawei P20 lite (model: ANE-LX1) 

Spotify version:

Instagram version:


Please help me


I uninstalled both Instagram and Spotify and the option still isn't there. I click more and the only Instagram share opinion is to direct message the song to someone.

Phone is a Xiaomi Mi A1 
Instagram version
Spotify version

  • Your exact device make / model: Samsung A6+
  • Your Spotify app version:
  • Your Instagram app version:
  • reinstalled spotify and instagram. didnt work. Still no option for instagram story. i did everything you guys posted/replied here but to no avail. thanks!

This is my issue since last year. please fix it asap. thanks

I have same problem with sharing my music to instagram story, please fix, thx

My device samsung j7 pro


I downloaded both apps new from google play store but the option  does not appear in spotify. I have a galaxy 6 Samsung phone.  New download did not change anything.  I am in Germany.  What can I do? It looks like the screenshots of the people above. Regards,  Dorothee 

Suggested posts