I have a student plan and I am charged for a family plan

[Edgard009]

My student subscription account is for $57 mexican pesos per month, but Spotify charged me up $179 mexican pesos

[Jeremy]

Hi there @Edgard009,

Thank you for reaching out to the Community. Let's take a closer look into this. 

To start with, can you follow the steps provided here to see if you have another account that you might be charged for?

If you can't find another account we suggest that you contact our customer support so that they can track the payment.

Let us know how it goes so that we can continue to assist you if you need us to.

Cheers!