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I paid for podcaster feature but content remains locked

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I paid for podcaster feature but content remains locked

Plan

Premium

Country

Czech Republic

Device

(iPhone 13, Macbook Pro)

Operating System

N/A

 

My Question or Issue

I decided to unlock premium content from my fav podcaster (Vojta Zizka investicni podcast). I clicked on the "locker" image, got redirected to "podcaster" payment and processed the 1st payment.

However, an extra content remains locked. 

Either fixing this or refund si fine as I can go to Patreon if this cant be fixed.

 

Reply

Accepted Solutions
Marked as solution

Hey @1251045310,

 

Thanks for posting in the Community.

 

We think it's best if you directly reach out to out customer support so they can have a look at what is going on with the payment. Here is how to contact them.

 

Hope this helps.

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

View solution in original post

1 Reply
Marked as solution

Hey @1251045310,

 

Thanks for posting in the Community.

 

We think it's best if you directly reach out to out customer support so they can have a look at what is going on with the payment. Here is how to contact them.

 

Hope this helps.

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

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