I went to the spotify website and purchase audiobook but not in app

[user-removed]

Wanted to listen to a audiobook but saw I had to go to the website and log in to get it even though it was free. I can play it through the website but it's not showing up in the app. It still has a lock symbol on the book in my app even after getting it to play on the website.

[Joan]

Hi there,

Thanks for reaching out. Which audiobook was it? What exactly do you see on the website versus in the app? Send us screenshots of both, that would be best.

Keep us posted.

[Magsimay]

I am having the same issue with the book " the little prince." I can play it through my phone browser but not through my Spotify app. It's way buggier through the browser and I would not have bought it if I knew I wouldn't be able to play it on the app itself. 

[Vasil]

Hey @Magsimay,

Audiobooks should be playable on mobile platforms.
So that we can take a further look into things, could you send us a screenshot of what you're seeing on the Web Player and in the app?
I'd also advise logging out and then back into the app twice in a row to trigger a manual sync of your data.

We'll be on the lookout for your reply and do our best to help out 🙂
Cheers!