Internet Connection

[sohwus]

hi !

i've been working from home for a while now and for that i must connect to my workplace's internet, with that, my computer turns into one of theirs and they block EVERYTHING.

first i connect to their VPN remotely through FortiClient and then i turn the proxy server on.

my wifi stays connected also.

so, my problem is: whenever i log in, spotify goes offline. 

is there a way to bypass that ? maybe connect spotify directly to my wifi or even maybe use my phone as a hotspot ?

i rarely feel like listening to the songs i download 😪 any help appreciated !

Plan

Premium

Country

Brazil

Device

Samsung ATIV Book

Operating System

Windows 10

[Elena]

Hey @sohwus,

Thanks for reaching out on the Community!

Using a VPN is highly possible to be causing all these connectivity issues for you, therefore it is not recommended to run Spotify while being connected on it. We would suggest connecting your Spotify to a different personal or public network in order to experience all its functionalities properly.

You could also try and test if you will be able to access the web player, and maybe listen the music from there?

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.