Je ne peux plus écouter de musique en entier

[#1]

Bonjour
J'ai un compte Spotify mais je ne peux plus écouter de musique en entier, ça me met qu'une petite partie de la musique comment je peux faire ?

[Lyubka]

Hey there,

Thanks for posting in the Community! We hope you don't mind us answering in English as this is the official language of the forum.

At this point, we don’t have enough information on what you’re experiencing. Would you mind sending us more details about the inconvenience you're having?  Any additional info (such as device's make, model and OS) will be very helpful as well. Sharing with us some screenshots (or a quick video) of how the issue looks like would come in handy as this way we can get a better understanding of what's going on.
 

We'd also need to know if this happens across multiple devices. Could you please log in to another device (your laptop for example) or on the Web Player to check if you'll experience the same?

We'll be on the lookout for your update.

[KatesHere]

Hey, could you be accidentally trying to listen to previews? It'd explain why you can't hear the whole track.

An example:

Open any playlist > Click 3-dots > Click Add to this Playlist > below the search bar, several tracks are suggested. If you click on the album/artwork icon, you listen to a preview. You might also hear previews if you're clicking on a Spotify button like this: https://open.spotify.com/track/6iLzFJhs4ATwJn7P1utZIJ?si=63231fd27c3f48ab 

That's why it'd be more helpful to share some details on what you're doing when it happens to you 🙂