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Just plays Ad then no music

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Just plays Ad then no music

Is anyone else experiencing this?

 

I launch my Spotify and then the first ad plays, then there's no music, when I try to click on another song, the same ad plays and then there's no music.

 

what's going on??? It's been like this for a WEEK!

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Marked as solution

Hey @hk123 🙂 

 

What device are you playing Spotify on? 

Can you try a quick clean reinstallation of the client and see if that helps at all? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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2 Replies
Marked as solution

Hey @hk123 🙂 

 

What device are you playing Spotify on? 

Can you try a quick clean reinstallation of the client and see if that helps at all? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hey Thanks! I realized that reinstalling with Firefox doesn't work and it had to be done through IE--it's now working perfectly fine!

 

Thanks!

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