Keep getting an insane number of ads in a row

[pokeparkwii]

My Spotify Premium 3 month free trial ran out a few days ago and I knew the ads were bad but I know for certain they weren't as bad as they are now. I just got 10 (yes, 10, I counted) ads in a row when I tried to turn my music on. It's been like that almost every single time I get an ad, I end up having to sit through 4-5 minutes of 7-10 ads every few songs and it's getting very, very irritating. I get that they're annoying to try and push people to get Spotify Premium but it's starting to get out of hand, and at this rate I'm going to switch to something better if it doesn't get fixed soon.

[Joan]

Hi there @pokeparkwii,

Thanks for reaching out. Since when has this been happening, since you last reverted to free? Is this on all devices? If it happens again, try and grab some screenshots or a video of the whole thing and send it to us, we'd be happy to investigate. Also in that case, provide us the following:

• Your country
• Exact make, model, OS Version and Spotify Version of the device this happened on
• When exactly it last happened (date+time)

Keep us posted.