Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Loading 7,000+ offline music == BSOD on Windows 10

Loading 7,000+ offline music == BSOD on Windows 10

raquezha

Plan

Premium

Country

Philippines

Device

Asus ROG GL703-eq001t SCAR

Operating System
Windows 10 Home Single Language

version 1809 (OS Build 17763.253)

 

My Question or Issue

Loading 7,000+ songs consumes too much memory and freezes my laptop and eventually BLUE SCREEN OF DEATH

 

I think you should test the Spotify Windows App Loading 7,000+ data.

Also this should not be an issue  because I can load all of my local songs perfectly fine on Windows Media Player, VLC, Dopamine

 

see screenshot of Dopamine below 7,000+ added perfectly fine:

Dopamine Music PlayerDopamine Music Player

On my first attempt of loading offline files it just went Blue Screen of Death,

on my second and third attempt, after 3 minutes of loading the data my laptop just freezes and I can't do anything but to force reboot my machine. Oh boy.

 

3.png2.png

 

I've attached image showing the CPU & Memory Consumption of spotify:

4.png

 

finally spotify app version:

1.0.96.181.gf6bc1b6b1.0.96.181.gf6bc1b6b

Reply
1 Reply

raquezha

Up

Suggested posts