Help Wizard

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Everything just keeps on loading for ever, and I'm unable to play my music. I've tried reinstalling, uninstalling - rebooting - installing, changed storage place. It works for about a day, then the problem is back ... I've looked through the forums, seeing I am not the first one having this problem. It occurs on all different platforms.
I have a Lumia 950, Win10. Problem remains the same on wifi. Spotify works fine on my win10 desktop and mac laptop. Is there anything more I can do?
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