Help Wizard

Step 1

NEXT STEP

Login with facebook Vs without

Login with facebook Vs without

I just got back to Spotify after not using it for a while. The login page just says enter user name or email then has separate buttons for logging in via facebook and with a Spotify account. I was told by a rep that you only enter an email if you are signing in via facebook; you use a user name of you are using a Spotify account. This is not mentioned anywhere. I hadn't signed on in a long time, so I didn't remember a user name so I was using an email and it wasn't working. I suggest a separate login for facebook and a Spotify account, or at least instruction that you use an email with one and user name with another.
Reply
1 Reply

Hey @Timmysj13

 

Thanks for the feedback.

 

Going forward this is being changed so that if you are using a Spotify account to login to the app, you will type your username and password into the login fields and if you are logging in with Facebook you need to click on the login with Facebook button.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts