Help Wizard

Step 1

NEXT STEP

Lost Download data

Lost Download data

Hi,

I was re-downloading all of my saved music to my sd card and I turned my cellular download. After about 30 songs on Extreme quality I turned my Cellular data off without putting the spofity app back to download over wifi only. And now all of the music I downloaded is missing. If this is a bug with the app could you really look into it.

Thanx
Reply
2 Replies

Hey @declxn

 

Which app did this happen with? The Android app?

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Yes he Android app. And also when I download songs I find that if I dont do
it by turning the artist to offline mode instead of the songs I also loose
my data. If i start downloading songs and dont finish download every single
song the data will not show as a downloaded song

Suggested posts