Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
A couple weeks ago, I was forced to change my Spotify password.
After doing so, my Amazon Echo devices would no longer play music from Spotify.
To troubleshoot, I went in to the Amazon Alexa app and deselected Spotify as the default music service. When I did so, I saw that Spotify was grayed out as an option.
I then tried to re-add Spotify in the Alexa music settings. Whenever I click on Spotify, the button does nothing.
I then went in to the Spotify settings and disabled Amazon Alexa from the Apps menu.
Tried to go back into the Alexa music settings and add Spotify, but the same behavior continues (clicking the Spotify button does nothing).
Can anyone help?
Solved! Go to Solution.