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Hey folks!
Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?
We're creating this thread in case you're in need of reporting any of those 🙂
Just let us know the following details and we'll forward them to the right teams:
Many thanks!
Hello Vasil!
Reason for complaint: Keeps coming back despite being the only ad I downvote, over a dozen times by now, I lost count
Name of ad: Something with AOK (German health insurance)
Visual or audio: Not sure if it's a pic or video I'm seeing
Time & date: Several times a day, last time less than an hour ago
Device: Phone
OS: Android 13
Spotify Version: 8.9.24.633
Have a great day!
Petra
Reason for complaint: It is the only ad that plays (aside from Spotify ads) despite selecting the do not recommend options
Name of ad: Smirknoff Spicy Tamarind drink
Is it a visual or an audio ad: audio
Rough time & date of when you heard the advert: 15 minutes ago, has been playing continuously for over a week now every 3 songs or so
Device the ad appeared on: phone
Its OS version: Android 12
Your exact Spotify app version: 8.9.6.458
I'm listening to Spotify's meditation playlist, and when any of the ads come on, they are blasting away on the speakers.
Reason for complaint: This advert constantly comes up, no matter how many times I down vote it, and this advert contains sounds of chewing and eating, and I have misophonia, and I am very sensitive to these sounds.
Name of ad: the name was just Spotify, but it was a Burger King Junior Meal Advert.
Is it a visual or an audio ad: Audio
Rough time & date of when you heard the advert: 13:10, 7/4/2024
Device the ad appeared on: Phone
Its OS version: Android 13
Your exact Spotify app version: 8.9.26.592
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