Lyrics Are Not Showing

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Lyrics Are Not Showing

jasonlioh
Casual Listener

Plan

Premium

 

Country

Malaysia (100% sure lyrics function is enabled in my country.)

 

Device

iPhone 11 Pro

 

Operating System

iOS 13.6

 

My Question or Issue

Hi, my account does not have the view lyrics option for the longest time. I read through the forum and these are the troubleshooting steps that I have conducted.

1) Logged out and logged in. No lyrics function.
2) Deleted the app and reinstalled the latest version of the app. No lyrics function.

I read through the forum and one of the solutions was to get someone whose Spotify app has the lyrics function enabled to login into your device that doesn't have the lyrics function enabled.

I got a user, who has lyrics function enabled, to login into the Spotify app on my device. I played a song, and the lyrics function was enabled.

I then logged out and logged in with my own account. I played the same song, and the lyrics function was enabled.

I quit and reopened the app. I played the same song, and the lyrics function was missing/disabled.

Please advise. 

26 Replies

sheqal98
Casual Listener

Just give suggestion, If it still on running on new features just enabled it on all premium account because we all pay for it, why its is hard for you to enabled it. I don't like to switch to free account and transfer all my content in the new account is such a hassle. I don't mind receiving a bug or whatsoever since the bug will fixed it soon or I can try to reinstall back. PLEASE JUST ENABLED IT ON ALL PREMIUM ACCOUNT. THIS IS MY HONEST REQUEST. This is so just unfair to premium user. PLEASE PLEASE PLEASE!

Alex
Moderator
Moderator

Hey @sheqal98,

 

Thanks for the post!

 

We understand your frustration, but we can't enable features like this manually. It's not something that depends on the type of subscription you're running.

 

The workaround we've suggested is the only way to get the feature immediately. Note that even if the new account has Lyrics enabled, the feature might be disabled in the future, as it's still in testing.

 

Hope you find this info helpful. 

AlexModerator
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GioMCirigo
Newbie

Hi! I've had my account for a long time now installed on the same device, I was able to see the lyrics when I had my personal premium subscription and even when I had no premium subscription, the thing is when I got premium familiar subscription, Lyrics disappeared and I wasn't able to see them anymore. I'm  pretty sure my country is one of those who has the function available cuz actually  my sister has it and I did too, but not anymore and I don't  know what else to do, I already did the options of logging in and out and reinstall the app.

MafeG
Moderator
Moderator

Hi @GioMCirigo,

 

Thank you for posting on this thread!

 

As it was shared by other mods, the Lyrics feature is one of the functions we're still testing, so it is normal if it disappears or appears again. 

 

Remember to always keep your app updated, so you don't miss any fixes or new features. Don't hesitate to give us a shout if you have more questions.

 

Cheers. 

MafeGModerator
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Charles9
Newbie

Hello, I'm having kind of the same problem. The lyrics won't show at all. I have an iPhone 12 Pro Max, running Spotify version 8.6.60.1313 (just updated). I had the same problem back when I was using my iPhone X. Even on my iPad Pro have the same problem.

 

My friends, that are not premium users and using an iOS device that are even older than mine, can see the lyrics of almost any song without problem. Yes, the lyrics option it's available in my country.

 

Yes, I've tried login in and out more than 3 times, uninstalling the app and installing it again, and yet the lyrics are not showing. 

 

I tried creating a new account to verify if my account was the problem, but when I log this new account into my iPhone, the lyrics are still not showing.

 

However, when I run Spotify on my desktop or website (PC), I can see the lyrics, so the option of creating a new account it's not the solution here. It seems that the problem is on my account when I use it on any iOS device? 

 

Hopefully someone can shed some light into this issue.

 

Beforehand, thanks.

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MafeG
Moderator
Moderator

Hi @Charles9,

 

Thank you for posting and sharing those insights.

 

What you mention is still an expected behavior for the reasons I explained in my previous post. Since this feature is still being tested it's normal to find some differences across devices.

 

In this case, we suggest you always keep your app updated so you don't miss any development with the Lyrics feature. 

 

Let us know if you have any questions.

MafeGModerator
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Smalldawn
Visitor

Hi, I’m a subscriber (main subscriber on premium duo plan) who has no lyrics function too. My partner who is on same subscription plan has the lyrics display function. We are both based in Singapore. Only difference is that I’m using iPhone 11 and she is on iPhone 12 Pro. Please advise.

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