Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Lyrics wont work on my phone, only on my computer

Lyrics wont work on my phone, only on my computer

When the Spotify lyric feature was released I was so excited. But when the pop-up showed up on my phone, I accidentally clicked dismiss. I have not been able to see the lyrics or the pop-up ever again. I can only see them on my computer. I tried resetting my phone, deleting the app, logging out, making a new account. None of these have worked. It's like I'm stuck in the original version of Spotify before the lyric update. 

1 Reply

My advice for you is to contact Spotify Customer Service directly and let them know your situation. They know how to deal with this. 

That's what I did tbh

Suggested posts