Missing my 2 month free trial

[jwhyrock]

I have been a Music Unlimited subscriber since inception. I was only given one month free for Spotify instead of the advertised two months free. Please update my account to reflect the two months. 


Thank you. 


PSN ID: jwhyrock

[meahtenoha]

Hey @jwhyrock thanks for getting in touch via the Spotify Community! Did you previously sign up for a Spotify Premium trial? Were you already on Spotify Premium this month?

[jwhyrock]

I just signed up a day or two ago because I knew Music Unlimited was about to expire. I had no idea we had a special 2 month free trial option as a  PS4 owner. 

[meahtenoha]

Hey @jwhyrock please get in touch with us via the contact form and we'll see what we can do here--thanks!

[jwhyrock]

I used the contact form the first time and I received a  generic email telling me to read the FAQ or go to the forums for help. 

[meahtenoha]

Hey @jwhyrock please reply directly to that email. You'll then hear from our team shortly.