Music + Talk shows don't work on Garmin Connect Spotify app

[Samtorro]

Plan

Premium

Country

UK

Device

Garmin Forerunner 245 Music

Operating System

Garmin Connect

My Question or Issue

Hope you guys can help. Currently, 'Music + Talk' shows only work on iOS, android and desktop versions of the Spotify app. The shows do not work on any other version of the app e.g. Garmin Connect, in Car, Sky Q tv box. These versions of the app only play the 'talk' sections and do not play the 'music' part. 'Running Tracks Radio Hour' is an example of one of these shows. It's very popular in the Garmin community but cannot currently be played on any of their devices. Can this be looked at? Thanks, John

[Eni]

Hey there @Samtorro, 

Thanks for reaching out about this here in the Community. 

First up, we suggest that you check if the OS of your phone is up to date. Also, we'd recommend performing a reinstall of the app on your phone by following these steps to make sure you have the latest version installed. 

If this still persists afterwards, would you mind sending us a short screen recording of the issue happening so we can take a closer look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).

Lastly, could you let us know the exact make/model, operating system and Spotify version of your devices?

We'll be waiting for your reply.

[Samtorro]

Hi there, thanks for replying. It's not an issue with OS, it's an issue with the Garmin Connect version of the Spotify app. Screenshot 1 below shows the program in the Spotify desktop app. As you can see the show is 59 min 11 sec long (Music and talk sections running time). Screenshot 2 shows the program on the Garmin Connect version of the Spotify app. As you can see the show is only 10 min long; it is only syncing the talk sections of the show and not the music.

Watch and app are running current versions of firmware and software.

  

[Samtorro]

Hi Eni, did you manage to read my reply? Thanks!

[Lyubka]

Hey @Samtorro,

Thanks for getting back to us and apologies for the delayed response, we just came across this thread.

This seems to be expected behavior. Music + Talk shows currently don't work over Connect or on Web Player.

We’re always testing possible improvements and new features and we'll make sure to pass your feedback to the right teams at Spotify as we always strive to improve your experience.

Hope this clarify things.  If you need anything else, the Community is here for you.

[MalRB]

Hi all

The music and talk shows will not work on non mobile versions of the app.

They will work/play on my phone but they will not work/play on TV app. I've tried nVidid Shield app, Xbox app, Fire app and Chromecast TV app with no success.
Is this a limiation or am I experiecing some quirky bug?
On my TV for a show such as Bandsplain it will say spoitfy can't play this whereas if I jump to my mobile phone it will play no problem. I want to play on TV as that has the good sound setup; and is my first preference for listening to Spotify.