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Music gets pausing every 20 seconds or so.

Music gets pausing every 20 seconds or so.

I’ve done everything. I’m desperate.
I use ios, but it happens the same with my son’s android.
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3 Replies

Hi there @Sananos,

 

Thanks for the post.

 

This could be happening if your account is logged on multiple devices at the same time and that is interrupting your music streaming. 

 

I recommend you Log out Everywhere and after that run a clean reinstall of the app on your phone, to clear out any possibly corrupted app data. 

 

I'd also recommend using your account only on your personal devices. 

 

Keep us posted on how you get on.

AlexModerator
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Hi! Thanks for your quick reply.
Done everything you said. No results. 
it happens in any device, and playing it in any sound system. I need a solution. I’m paying 18€ / mont and this is just not working. 

Good guess, but it’s not the case.

How do I know? Following some useless remedies given to some other poor victims with this issue, I logged in my Spotify account on a web browser and i disconnected all accounts. I also changed password, in case someone was using my account.  And yet, it’s the same thing.

But there are so many reporta on this 30 secs issue and Spotify just treat is as if we were the first one. With wild guesses to keep us busy to see if we give up? 

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