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Music not playing

Music not playing

I have uploaded my music to spotify and was able to stream it for the past two years or so. Now when i attempt to play it the music will not play and the art work is missing. I used the contact form to report that it is broken. However I have not heard anything back from spotify. Lets be honest, an online contact form is a poor way of doing business. I have read other posts and i am positivie spotify is not marked as spam for my email. When will my music be available again?

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3 Replies

@rockstar6111

 

Do you mean your Local Files?

 

At the moment, there's no way for us users to upload music to Spotify. It has been suggested though, check this thread:

 

https://community.spotify.com/t5/Live-Ideas/Cloud-files/idi-p/1933

 

Check this guide for help on Local Files listening:

 

https://support.spotify.com/mx/learn-more/guides/#!/article/Listen-to-local-files

 

 

osorniosSpotify Star
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No these are not local files. These are files of my band that I uploaded about two years ago. I have checked with tunecore, the business that publishes my music, and it shows that it is still available on spotify. However when I log in to stream the music nothing plays.

 

This is the link to my music.  https://play.spotify.com/artist/5HPiDAlIUKfC842hHEeixY Art work is no longer there. The songs are listed but they don't play.

@rockstar6111

 

Ah, cool. In that case, you should get in touch with Spotify Artists:

 

http://www.spotifyartists.com/contact-us/

 

Please share your band when it gets sorted out.

osorniosSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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